Frequently Asked Questions

We accept most major insurance plans including Aetna, Blue Cross Blue Shield (BCBS), UnitedHealthcare, Medicare, Medicaid, Horizon NJ Health, Fidelis Wellcare, Aetna Better Health, Humana, and Cigna. Please contact our office at (973) 996-2078 to verify if your specific insurance plan is accepted. We also offer self-pay options for patients without insurance.

Please bring a valid ID, your insurance card, a list of current medications, any relevant medical records or test results, and a list of questions you may have for your doctor. Arriving 15 minutes early helps ensure a smooth check-in process.

Yes, we provide 24/7 emergency services. Our emergency department is equipped with advanced life support systems and staffed by experienced trauma specialists. For emergencies, call (973) 996-2078 or visit our emergency department immediately.

You can access your medical records through our patient portal, by requesting them in person at our medical records department, or by submitting a written request. We ensure all medical records are handled with strict confidentiality and in compliance with HIPAA regulations.

General visiting hours are from 9:00 AM to 8:00 PM daily. However, visiting hours may vary by department. For specific department visiting hours or special circumstances, please contact our main reception at (973) 996-2078.

Yes, we offer telemedicine consultations for follow-up visits, consultations, and certain types of appointments. Telemedicine appointments can be scheduled through our online booking system. Please note that some conditions may require an in-person visit.

Preparation instructions vary by procedure. Your doctor will provide specific instructions before your procedure, including fasting requirements, medication adjustments, and what to bring. It's important to follow these instructions carefully to ensure the best outcome.